Operations Manager

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The Operations Manager is responsible for managing the operational follow-up of the collection files end-to-end, thereby steering a team of around 15 persons and creating and ensuring a smooth handover between the amicable and judicial phases.


  • Master degree in economics or business engineering, or equivalent through experience;     
  • Background in dealing with legal (debt recovery) and/or credit management matters is a plus; 
  • Experience in working with- and improving procedures;
  • At least 7 years of work experience, including a minimum of 3 years in people management;
  • Very good knowledge of Dutch and French (both spoken and written), knowledge of English is an advantage;
  • Affinity with IT tools (as key user) and works well with MS Office. 


This function is a senior position with responsibilities and impact within a changing and ambitious company. The Operations Manager reports to the Managing Director and works from their Evere offices.


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